FREQUENTLY ASKED QUESTIONS (FAQ)

1. What is the shipping time?

All orders are shipped worldwide for free. Delivery usually takes 7–14 business days after order processing.

2. How long does order processing take?

We process all orders within 1–2 business days (Monday–Friday). You will receive a confirmation email once your order is ready to ship.

3. How can I track my order?

After your order is shipped, we send a tracking number via email. Please allow 24–48 hours for the tracking info to update.

4. Do you offer free shipping?

Yes! SkeaTech offers free shipping worldwide on every order, always.

5. Can I change or cancel my order?

You can request changes or cancellations within 24 hours of placing your order. Please contact us at skeatech@outlook.com with your order details.

6. What if my package is lost or damaged?

If your order arrives damaged or goes missing, contact our support team immediately. We will investigate and ensure a replacement or refund.

7. Do you ship internationally?

Yes! We ship everywhere in the world with free shipping included. Customs fees or import taxes may apply depending on your country.

8. What payment methods do you accept?

We accept all major credit cards. All transactions are secure.

9. How do I know my size?

Check our Size Guide on each product page for accurate measurements. For questions, contact support.

10. How do I care for my clothing?

Follow our Clothing Care Guide to maintain quality, color, and fit. Wash inside out, cold water, air dry, and avoid direct heat on prints.

11. Do you offer returns or exchanges?

Yes. Please check our Return & Refund Policy for instructions on how to return or exchange items.

12. How can I contact customer support?

Email us at skeatech@outlook.com or call +39 379 150 0851. We respond within 24–48 business hours.

Keeping your FAQ clear and organized helps reduce customer inquiries and builds trust and professionalism.